Shipping & Returns
When will I get my order?
Because this product is printed when you place the order, the shipping time depends on your location and the nearest location your order can be created. This also means that your order may be created and shipped to you from different locations. You will receive an email with a tracking code once your order has been shipped. Shipping times can be roughly estimated as follows:
● United Kingdom: 4-8 business days
● USA: 5-8 business days
● Europe: 4-8 business days
● International: 7-9 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide! That means that your order can ship from any of their fulfillment centres.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for a tracking code
● Check the shipping confirmation for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us through the contact form with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line through the contact form.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please send us a message through the contact form within a weeks' time with photos of the product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us through the contact form!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any ofthese apply, please contact us through the form with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know through the contact form within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!